The Preferred
Cleaning Co.

How it works

Do house cleaners bring their own supplies?

We bring ours. If you would rather we used yours, here is how that works in practice.

By The Preferred Cleaning Co. · Carmel, Indiana · 2 minute read · Updated 2026-07-24

The short answer

Yes, we bring our own supplies and equipment. If you would rather we used specific products of your own, we do that as well: the practical arrangement is that we buy the first round and then ask you to keep those products stocked for your visits, because at our size we cannot run a separate inventory for each household. We can also clean your home with eco friendly, non toxic products if that is what you want.

The standard kit

We bring everything. What matters more than the brand is what goes where, and we run off written standards on that. All purpose cleaner never touches wood or marble. Disinfectant is used where disinfectant is actually warranted rather than sprayed across every surface in the house. More finishes are ruined by the wrong product than by a careless cleaner.

More finishes are ruined by the wrong product than by a careless cleaner.

If you want your own products used

Some customers have a specific line they want and nothing else. That is completely fine. We will buy the first round, and then we ask you to keep it stocked for the visits. It is not a rule to be difficult, it is that we cannot carry a different inventory per house once there are enough houses.

Eco friendly and non toxic

Available on request, and we will set your plan up that way from the walkthrough. Being straight about it: when we started we intended to be entirely non toxic on every job, and in practice the large majority of customers do not ask for it. So it is an option rather than the default, and we would rather say that than market ourselves as something we are not.

Allergies and sensitivities

Tell us at the walkthrough. A new baby, an asthma diagnosis, a sensitivity to fragrance: these change the plan and they are easy to build around if we know before the first visit rather than after it.

A home cleaned by The Preferred Cleaning Co. in Carmel, Indiana

Questions

Quick answers

Can you use my cleaning products?

Yes. We buy the first round and ask you to keep them stocked for your visits.

Are your products safe around pets and children?

We can clean your home entirely with eco friendly, non toxic products. Ask at the walkthrough and we will set it up that way.

Do you bring a vacuum?

Yes, we bring our own equipment.

Next step

Start with a walkthrough, not a quote

Every new customer gets a free in person visit before we talk price. James does them himself, it takes about half an hour, and there is no obligation and no deposit.