The Preferred
Cleaning Co.

Family owned in Carmel, Indiana

Come home to a house that was actually cleaned.

Recurring house cleaning across Carmel, Westfield, Noblesville, Fishers and Zionsville. The same background checked team, working to a written standard, on a schedule you stop having to think about.

James and Tori Castek, who founded The Preferred Cleaning Co.

James and Tori Castek started the company in Carmel after their own two kids made keeping up impossible.

5.0 from 99 Google reviews ·W2 employees, never subcontractors ·Background checked and insured ·No deposit, no contract

Why families stay

Four things we will not compromise on

Most cleaning companies are staffing arrangements. The company sells the job and somebody else performs it, which is why quality swings from visit to visit. We built this the other way around.

A master bathroom cleaned by The Preferred Cleaning Co. in Carmel, Indiana
A recurring customer's home · Carmel, Indiana

What we do

Built around recurring work, because that is what actually helps

A one off clean is a nice afternoon. A schedule is what changes how the house feels all year. We do not do post construction cleanup, and we will gladly point you to someone who specializes in it.

A kitchen cleaned by The Preferred Cleaning Co.
Carmel, Indiana · A recurring customer's kitchen

How it starts

A walkthrough, not a quote form

An instant online quote is a guess dressed as a price, and it gets corrected on the day, usually upward and usually while somebody is standing in your kitchen feeling misled.

  • 01

    You get in touch

    Call or send the form. We ask what prompted you to reach out, because that usually tells us more than a square footage number ever could.

  • 02

    James walks the house

    Room by room with detailed notes. Floor types, surfaces that need a specific product, pets, access, the room you genuinely do not care about.

  • 03

    You get a real number

    Plus an honest frequency recommendation, including when the honest answer is the cheaper one. If we are not the right fit, we will say so.

  • 04

    We start, and we keep going

    The same team on a set schedule, and a follow up after every visit. No contract to sign and nothing to cancel if it stops fitting.

How often

We will tell you the cheaper answer if it is the right one

The deciding question is not budget or square footage. It is how the house feels on day ten.

Weekly

Young kids, shedding pets, someone home all day

Nothing ever reaches the buildup stage, so each visit is quicker and more thorough than a biweekly visit on the same house. Soap film does not set and the bathrooms hold rather than swinging good to bad on a cycle.

Biweekly

Most homes in Hamilton County

The most common choice and the one we recommend most often. Two weeks is roughly how long a reasonably tidy home holds before the kitchen and bathrooms start asking for attention.

Monthly

Empty nesters, no pets, tidy as you go

Weighted more toward the kitchen and bathrooms, because four weeks is long enough for those two rooms to need recovering. If visits start running long we will tell you it is time to move up.

In their words

5.0 99 Google reviews · no paid review service
James, the owner, personally came out to our home and spent quite a bit of time walking through our house and taking detailed notes about what we would expect with each biweekly cleaning. He tries to use the same team at each home for consistency.
Andrea Sartorius · Google review
They are great about communication and do a great job actually cleaning. If they miss something or don't do something to satisfaction, they make it right.
Mona Patel-Sheetz · Google review
They have been very thorough and timely and professional. They have been easy to work with regarding scheduling and communicating.
Jen Weglarz · Google review

Where we clean

Carmel first, and the towns we grew into from there

We tightened the service area deliberately as the company grew. A dense route is the only way to send the same cleaners to the same houses on the same day.

Next step

Book a free walkthrough

James comes to the house before any number exists. Around half an hour, no cost, no obligation, no deposit, and nothing to sign afterwards.

Mon to Fri 8:30 am to 5:00 pm. Saturday 10:00 am to 4:00 pm.

317-548-6288

Thank you

Your request is in. James will be in touch to set up the walkthrough, usually the same business day.