Everything people ask, answered in one place

Because a published rate would either be padded to cover the worst case home or too low for most homes. Neither is honest. We quote from a free walkthrough of your actual house.

No. The walkthrough is free and there is no obligation.

No.

Usually yes. Most homes need one reset before a maintenance rhythm makes sense. If yours does not, we will tell you.

Considerably longer, and it depends entirely on the size and condition of the home. We give a real figure at the walkthrough.

It can be. Many people also book one seasonally, spring and fall, on top of their recurring plan.

Biweekly. It is what most of our customers are on and what we recommend most often.

Not in a busy household with kids or pets. In a quieter home it usually is, and we will tell you that rather than sell it to you.

Yes, any time. Tell us and we adjust the schedule.

Yes, every one of them, before they set foot in a customer's home.

Yes, fully insured.

No. Everyone who cleans for us is our employee.

Yes, ideally completely. An empty house is the entire reason this service is worth booking.

Yes, both are included in a move out clean.

No. It is a different job done properly and we refer it to specialists rather than do it badly.

Yes. We buy the first round and ask you to keep them stocked for your visits.

We can clean your home entirely with eco friendly, non toxic products. Ask at the walkthrough and we will set it up that way.

Yes, we bring our own equipment.

Yes. Every cleaner is our employee, not a subcontractor.

It costs us more to operate. We think the trade is worth it and we made the switch deliberately after starting out with contractors.

That is how we schedule wherever possible.

Yes, free and with no obligation.

James, the owner, does them himself.

Around half an hour for most homes.

No. Clear surfaces if you can, but do not clean. That is what you are paying for.

Text us. We follow up after every clean anyway, and anything you tell us goes into the notes for future visits.

Whether cleaners are employees or subcontractors, whether everyone is background checked, whether you get the same team each visit, whether the quote came from someone who saw the house, and what happens if something is missed.

You should not have to. We do not take one.

Yes, with the correct product. All purpose cleaner never goes on marble in a home we clean.

With a product appropriate to a sealed wood floor rather than a general purpose spray, which strips finish over time.

Biweekly, by a wide margin.

Per visit it is usually more, because there is more to recover. Over a month it is generally less. We will lay out the actual numbers for your home at the walkthrough.

For most homes in Hamilton County the honest answer is biweekly. Weekly makes sense with young kids, shedding pets, or a household where several people are home all day. Monthly works if you tidy daily and want the deeper maintenance covered. We recommend a frequency at the walkthrough based on your actual home, and we will tell you when a lower frequency is enough.

No. A recurring plan is a schedule, not a lock in.

That is how we schedule it wherever possible. Consistency is the reason people stay with us.

No, and most of our recurring customers are not. Every cleaner is background checked and we are fully insured. Plenty of customers would rather be out getting their day back, which is the point.

A regular clean maintains a home that is already at a standard. A deep clean establishes that standard. Deep cleaning adds grout and tile, shower glass and tracks, baseboards, door frames, cabinet exteriors, vents, fan blades and the built up grime a maintenance visit is not scheduled to reach. It takes substantially longer.

Considerably longer than a maintenance visit, and it depends entirely on the size and condition of the home. We give you a real answer at the walkthrough rather than a guess over the phone.

Usually, yes. Most homes need one reset before a recurring rhythm makes sense. If yours does not, we will say so.

Inside cabinets and drawers, inside the oven and refrigerator, appliance exteriors and the spaces beside them, closets, baseboards, door frames, switch plates and light fixtures, full bathroom reset, and floors throughout. The scope assumes the home is empty.

Yes, ideally. Every item still in the house is a surface we cannot clean under, and an empty house is the entire reason this service is worth booking.

As early as you can. Move dates cluster at the end of the month and the access window is usually narrow. Early notice is what lets us hold the slot you actually need.

Often it does. A move in clean is a genuine reset, which makes it a natural moment to start a recurring plan on a house that is already at standard.

No. Commercial work is recurring only. It is the only way we can hold the standard with a consistent team.

Offices, churches, studios and smaller facilities. We are not a large scale janitorial contractor and we will tell you honestly if a building is beyond what we should take on.

Yes. Same employees, same background checks, same written standards.

We build the schedule around when the building is free. That is part of the walkthrough conversation.