The Preferred
Cleaning Co.

Westfield, Indiana · 46074

House Cleaning in Osborne Trails

A 55 and over community on the north side of Westfield. We take recurring customers here, and the walkthrough comes first so we are pricing your actual home rather than an average of the street.

Do you clean in Osborne Trails?

Yes. Osborne Trails is inside our regular Westfield service area, in 46074. We clean homes here on weekly, biweekly and monthly schedules, plus deep cleans and move out cleans, with background checked employees and a free in person walkthrough before any price.

What we look at during the walkthrough

Floor types first, because a home with hardwood, tile and stone underfoot is a different job from a home with carpet throughout. Then bathrooms, then how much surface is occupied, then pets. By the end of half an hour in the house we can tell you a real price and an honest frequency, including when the honest answer is the cheaper one.

Grand Park is the largest youth sports campus in the country, with 26 diamonds and 31 multipurpose fields, and it draws roughly 1.9 million visits a year.

What comes with every job in Osborne Trails

  • A free in person walkthrough before any price, done by James himself
  • Background checked employees, never subcontractors
  • Written standards so the right product goes on the right surface
  • A follow up text after every clean, including weekly customers
  • If something is missed we come back and fix it at no cost

Osborne Trails sits in Westfield 46074, served by Westfield Washington Schools.

Freshly vacuumed bedroom carpet

The company

Family owned, and the owner still does the estimates

The Preferred Cleaning Co. is run by James and Tori Castek out of an office on West Main Street in Carmel. They started it because they had a four year old and a two year old and could not find a cleaning company that did what they actually wanted.

Ten years of that logic later, the company still runs on the same three things: employees rather than subcontractors, a written standard rather than whatever each cleaner prefers, and a walkthrough before any number gets quoted.

In their words

5.0 stars from 99 reviews

★★★★★
James, the owner, personally came out to our home and spent quite a bit of time walking through our house and taking detailed notes about what we would expect with each biweekly cleaning. He tries to use the same team at each home for consistency.
Andrea Sartorius · Google review
★★★★★
They are great about communication and do a great job actually cleaning. If they miss something or don't do something to satisfaction, they make it right.
Mona Patel-Sheetz · Google review
★★★★★
They have been very thorough and timely and professional. They have been easy to work with regarding scheduling and communicating.
Jen Weglarz · Google review

Questions

House cleaning in Osborne Trails: common questions

Do you clean in Osborne Trails?

Yes. Osborne Trails is in Westfield 46074 and sits inside our regular service area.

How much does house cleaning cost in Osborne Trails?

We quote after a free in person walkthrough rather than publishing a rate. Bathrooms, floor types, current condition, how much surface is occupied, pets and frequency all move the number, and a form cannot see any of that.

How often should I have my house cleaned?

Biweekly suits most homes. Weekly makes sense with young children, shedding pets or several people home all day. Monthly works when the daily tidying is already handled. We recommend a frequency at the walkthrough.

Are your cleaners employees or subcontractors?

Employees. Every cleaner works for this company, is background checked before entering a home, and is trained to our written standards.

Do I need to be home?

No, and most of our recurring customers are not. Everyone is background checked and we are fully insured.

Do you charge for the estimate?

No. The walkthrough is free, there is no obligation, and we do not take a deposit.

Next step

Start with a walkthrough, not a quote

Every new customer gets a free in person visit before we talk price. James does them himself, it takes about half an hour, and there is no obligation and no deposit.